Saturday, March 31, 2007

tech support

for the new router couldn't tell me why the pc wouldn't recognise the router. i worked it out for myself just now - the ethernet card had been disabled! duh. if i hadn't been so tired earlier in the week, i should have clocked that then.

25 minutes on the phone to india (happily, not at international rates!) and i solve the problem myself. ...

1 comment:

Jean said...

I once spent an hour on the phone with tech support for a printer I had already troubleshot. He had me do all the things I had already done. Duh. Then, when none of those worked, he had me turn the printer upside down and shake it. When it still didn't work, he decided it was broken and I needed to send it back. Well, gee, that was fun!!